Wednesday, April 29, 2009

Jet Airways'Jet Privilege Wins Freddie Awards Accolades 5th Year In A Row

April 28, 2009: Jet Airways’ JetPrivilege, India’s largest and most recognized frequent flyer programme, has been honoured at the prestigious Freddie Awards for the fifth year in a row, having emerged victorious again in the ‘Best Elite Level’ category, for the second year in a row, at the 21st Annual presentation ceremony of the Freddie Awards 2008, in Fort Lauderdale, Florida, USA on April 23, 2009.

Jet Airways’ JetPrivilege was voted the 'Best Elite Level' program by flyers across the Japan, Asia Pacific and Australia region. The category is based on the various benefits that the Elite or Top tier members get with any frequent flyer programme.

JetPrivilege Elite tier members enjoy several special tier benefits, including a "Tier Bonus", additional baggage allowance, lounge access, check-in at Premiere counters; upgrade vouchers to upgrade to higher class of service; priority stand-by at airports; guaranteed reservations up to 24 hours prior to departure on any domestic full-fare Economy booking; Cancellation fees waived on published fares; Waiver of Jet Airways Citibank Platinum Credit Card annual fees, among other benefits.*

In addition to its victory in the ‘Best Elite Level’ category, JetPrivilege also emerged as the Runner-up in four individual categories, including ‘Program of the Year’, ‘Best Affinity Credit Card’, ‘Best Award’ and ‘Best Website’.

It was also the 2nd Runner-up in three individual categories, including ‘Best Customer Service’, ‘Best Member Communications’ and ‘Best Award Redemption’.

Commenting on the honour, Mr. Wolfgang Prock-Schauer, Chief Executive Officer, Jet Airways, said, “Jet Airways’ JetPrivilege is delighted to emerge victorious at the Freddie Awards for the fifth year in a row. At JetPrivilege, delighting members with unbeatable, value-added services has always been at the very core of our operations, and this most recent victory stands testament to the confidence that our members continue to repose in us.”

FREDDIE AWARDS won year on year by Jet Airways

2007: Top Honours: Program of the Year, Best Bonus, Best Elite Level, Best Customer Service, Best Website, Best Award

Runner-up: Best Member Communications, Best Award Redemption

2006: Top Honours: Program of the Year; and Runner- in Best Award; Best Affinity Credit Card

2005: Top Honours: Best Customer Service and Best Bonus Promotion; Runner-up: Program of the Year; Best Award

2nd Runner up: Best Member Communications; Best Affinity Credit Card; and Best Award Redemption

2004: Top Honours: Industry Impact for the innovative Dynamic Tier Review 2nd Runner up: Best Customer Service; Program of the Year

The Freddie Awards are among the most prestigious awards in the travel industry, honouring excellence among frequent guest and frequent flyer programmes from around the world in nine individual categories- ‘Best Award’, ‘Best Bonus’, ‘Best Affinity Credit Card’, ‘Best Newsletter/Member Communications’, ‘Best Web Site’, ‘Best Customer Service’, ‘Best Award Redemption’, ‘Best Elite Level’ and ‘Program of the Year’.

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