December 15,2008:Jet Airways,India’s premier international airline,has been voted as the ‘Airline with Best First-Class Service in the World’,by readers of the prestigious Business Traveler magazine,at the 20th Annual ‘Best in Business Travel’ Awards.
The airline received the award at a gala ceremony at the Sofitel, Los Angeles on December 11,2008.
With the introduction of its award-winning First Class,Jet Airways created the first airline ‘suites in the sky’, offering passengers the ultimate in privacy and luxury.
Each First Class suite features dual sliding doors that create complete privacy for every passenger,the world’s longest First Class bed at 83 inches, a massive 23 inch flat screen monitor and carefully designed storage areas that include a personal hanging wardrobe,dual credenza and under ottoman stowage,among other amenities.
Menu choices are exquisite and extensive, and plated on hand painted Bernardaud porcelain dinnerware.Passengers may also choose from the finest of French champagnes, including vintage Dom Perignon and Krug,the finest wines from around the world and a library of single malt whiskies,all served in Mikasa crystal.
Jet Airways’ First Class product is available on the airline’s Boeing 777-300ER aircraft,currently deployed on the airline’s long-haul services to North America and the UK.
Speaking on the victory,Mr.Wolfgang Prock-Schauer,CEO,Jet Airways said,“Jet Airways’is arguably the finest First Class product in the skies today.The airline has invested a lot of time and money in the development of the same,and this award is a proud affirmation of the quality of our product.”
Business Traveler has earned the distinction of being the world’s premier business travel publication.With its start in the U.K. more than 30 years ago and introduction to the U.S. in 1988,the consumer-focused magazine has since grown to include nine editions worldwide.
For further information,passengers may log onto jetairways.com or call our toll-free numbers 39893333/1800-22-55-22.
Wednesday, December 17, 2008
Jet Airways Puts In Place A Number Of Measures To Minimize Passenger Inconvenience During FOG Period
December 12,2008:Jet Airways has put in place a number of measures to minimize passenger inconvenience arising out of flight disruptions and cancellations due to fog in the approaching winter season.
In case of anticipated flight delays/cancellations,passengers are requested to check the status of their respective flights before leaving for the airport by calling Jet Airways' call centre on 3989 3333,the airline’s toll-free number on 1800 22-55-22 or via the airline's Jet Mobile facility wherein passengers can check flight status by sending an SMS:Jet (Flight number) to 56388.
In case of flight disruptions due to fog,the airline will deploy additional aircraft for relief/additional flights,where possible.
In case of flight diversions,operations out of alternate airports have been planned in advance.
Affected passengers with tickets booked on certain fare levels,not issued from the station of departure,will be entitled to hotel accommodation, if available, in case of flight disruptions.Those travelling with tickets booked on certain fare levels issued from the station of departure will be provided with conveyance expenses to the place of residence/hotel, up to a maximum of INR 1500.
Jet Airways’ pilots have also been trained on the airline’s state-of-the-art simulators, as also given line training on board aircraft in order to ensure that flight operations into and out of fog affected airports remain largely unaffected,wherever possible.
The airline will also provide the electronic media with regular flight updates throughout the day to ensure that passengers are constantly updated on the latest flight situations.
In case of anticipated flight delays/cancellations,passengers are requested to check the status of their respective flights before leaving for the airport by calling Jet Airways' call centre on 3989 3333,the airline’s toll-free number on 1800 22-55-22 or via the airline's Jet Mobile facility wherein passengers can check flight status by sending an SMS:Jet (Flight number) to 56388.
In case of flight disruptions due to fog,the airline will deploy additional aircraft for relief/additional flights,where possible.
In case of flight diversions,operations out of alternate airports have been planned in advance.
Affected passengers with tickets booked on certain fare levels,not issued from the station of departure,will be entitled to hotel accommodation, if available, in case of flight disruptions.Those travelling with tickets booked on certain fare levels issued from the station of departure will be provided with conveyance expenses to the place of residence/hotel, up to a maximum of INR 1500.
Jet Airways’ pilots have also been trained on the airline’s state-of-the-art simulators, as also given line training on board aircraft in order to ensure that flight operations into and out of fog affected airports remain largely unaffected,wherever possible.
The airline will also provide the electronic media with regular flight updates throughout the day to ensure that passengers are constantly updated on the latest flight situations.
Tuesday, December 16, 2008
Jet Airways Wins The 2008 Galileo Express Travelworld ‘Best Domestic Full Service Airline’ Award For The Sixth Year In A Row
December 12,2008:Jet Airways,India’s premier international airline,was honoured with the 2008 Galileo Express TravelWorld ‘Best Domestic Full Service Airline’award at a glittering function at the Grand Hotel,Delhi on December 10,2008.
This was the airline’s sixth consecutive victory in this category,in as many years.
The award was given away by Mr.Praful Patel,Minister of State for Civil Aviation (Independent Charge),at a glittering function before an august gathering of senior hoteliers,airline officials and other distinguished members of the travel trade community.
The Galileo Express TravelWorld Awards,incorporated in 2003,are among the most respected awards in the Indian travel and tourism industry.
The framework for these awards was put together by an expert panel from within the industry,with Deloitte Touche Tohmatsu India Pvt.Ltd.(research partners to the award),overseeing the overall data collation,evaluation process and ensuring complete transparency.
Speaking on Jet Airways’ victory,Mr.Wolfgang Prock-Schauer,the airline’s CEO,said “Jet Airways is delighted to win the 2008 Galileo Express TravelWorld 'Best Domestic Full Service Airline' award for the sixth year running.In the recent past,Jet Airways has launched new services and enhanced frequencies on several domestic and international routes,and been honoured around the world for the excellence of various aspects of the airline's services.The Express TravelWorld award is a welcome addition to this growing list of honours.”
This was the airline’s sixth consecutive victory in this category,in as many years.
The award was given away by Mr.Praful Patel,Minister of State for Civil Aviation (Independent Charge),at a glittering function before an august gathering of senior hoteliers,airline officials and other distinguished members of the travel trade community.
The Galileo Express TravelWorld Awards,incorporated in 2003,are among the most respected awards in the Indian travel and tourism industry.
The framework for these awards was put together by an expert panel from within the industry,with Deloitte Touche Tohmatsu India Pvt.Ltd.(research partners to the award),overseeing the overall data collation,evaluation process and ensuring complete transparency.
Speaking on Jet Airways’ victory,Mr.Wolfgang Prock-Schauer,the airline’s CEO,said “Jet Airways is delighted to win the 2008 Galileo Express TravelWorld 'Best Domestic Full Service Airline' award for the sixth year running.In the recent past,Jet Airways has launched new services and enhanced frequencies on several domestic and international routes,and been honoured around the world for the excellence of various aspects of the airline's services.The Express TravelWorld award is a welcome addition to this growing list of honours.”
Friday, December 12, 2008
Jet Airways Partners With Emirates,Effective December 15,2008
December 11,2008: Jet Airways,India's premier international airline,and Emirates Airline,the award-winning international carrier with extensive services from India, have announced their partnership plans spanning a reciprocal frequent flyer arrangement and unilateral code share agreement.
Effective December 15,2008,the two airlines will launch a reciprocal frequent flyer arrangement whereby members of Jet Airways'JetPrivilege, India's largest frequent flyer programme, may earn and redeem miles across Emirates'rapidly-expanding international network,with the exception of flights between India and Dubai.Members of Emirates'Skywards programme may also earn and redeem miles on all Jet Airways flights operating within India.
The same day,Emirates will also commence a unilateral code share on Jet Airways' daily flights from Mumbai and New Delhi to and from Dubai,offering passengers enhanced connectivity and a range of services between India and Dubai.
Jet Airways operates daily services on the Mumbai/New Delhi-Dubai sectors aboard its state-of-the-art Airbus A330-200 and B737-800 aircraft respectively, with a two-class configuration:Première (Business) and Economy.Jet Airways' flights on these sectors will be identified with its '9W' code as well as with the Emirates 'EK' code.
According to Mr.Wolfgang Prock Schauer, Chief Executive Officer,Jet Airways:"Dubai is an important market for Jet Airways and there is significant demand from our customers to travel to and beyond Dubai.We are delighted to be able to get this exciting,new agreement up and running quickly for the benefit of our customers.The frequent flyer partnership with Emirates,particularly, is a mutually beneficial one,enabling JetPrivilege members to tap into Emirates' impressive international network while earning and redeeming frequent flyer miles,and vice-versa vis-à-vis Jet Airways'unmatched pan-India domestic network."
Mr.Salem Obaidalla,Emirates' Senior Vice President Commercial Operations,West Asia,Indian Ocean and Africa stated:"The agreements between Emirates and Jet represent a significant step forward in strengthening the relationship between our two airlines and between long-standing partners,India and the UAE. The pact will enable us to offer passengers enhanced flexibility and at the same time it will boost trade and commerce between the two countries."
Currently,Jet Airways also has code share agreements with Air Canada,American Airlines,ANA,Brussels Airlines, Etihad,Qantas and JetLite.
Effective December 15,2008,the two airlines will launch a reciprocal frequent flyer arrangement whereby members of Jet Airways'JetPrivilege, India's largest frequent flyer programme, may earn and redeem miles across Emirates'rapidly-expanding international network,with the exception of flights between India and Dubai.Members of Emirates'Skywards programme may also earn and redeem miles on all Jet Airways flights operating within India.
The same day,Emirates will also commence a unilateral code share on Jet Airways' daily flights from Mumbai and New Delhi to and from Dubai,offering passengers enhanced connectivity and a range of services between India and Dubai.
Jet Airways operates daily services on the Mumbai/New Delhi-Dubai sectors aboard its state-of-the-art Airbus A330-200 and B737-800 aircraft respectively, with a two-class configuration:Première (Business) and Economy.Jet Airways' flights on these sectors will be identified with its '9W' code as well as with the Emirates 'EK' code.
According to Mr.Wolfgang Prock Schauer, Chief Executive Officer,Jet Airways:"Dubai is an important market for Jet Airways and there is significant demand from our customers to travel to and beyond Dubai.We are delighted to be able to get this exciting,new agreement up and running quickly for the benefit of our customers.The frequent flyer partnership with Emirates,particularly, is a mutually beneficial one,enabling JetPrivilege members to tap into Emirates' impressive international network while earning and redeeming frequent flyer miles,and vice-versa vis-à-vis Jet Airways'unmatched pan-India domestic network."
Mr.Salem Obaidalla,Emirates' Senior Vice President Commercial Operations,West Asia,Indian Ocean and Africa stated:"The agreements between Emirates and Jet represent a significant step forward in strengthening the relationship between our two airlines and between long-standing partners,India and the UAE. The pact will enable us to offer passengers enhanced flexibility and at the same time it will boost trade and commerce between the two countries."
Currently,Jet Airways also has code share agreements with Air Canada,American Airlines,ANA,Brussels Airlines, Etihad,Qantas and JetLite.
Thursday, December 11, 2008
Jet Airways Doctor Wins Award In The Civil Aviation Category At The 48th ISAM Conference,Bengaluru
December10,2008:Jet Airways,India’s premier international airline,recently won the Best Paper award in the Aviation category at the 48th Annual Indian Society of Aviation Medicine(ISAM) Conference held in Bengaluru,1st-3rd December,2008.
Jet Airways’ Dr.Lambert D’Cunha,Asst.Manager Medical Services (Mumbai),was accorded with the Best Paper award for a paper presented by him on “MEDICAL DIVERSIONS ON COMMERCIAL AIRCRAFT –THE JET AIRWAYS EXPERIENCE”.Dr.Lambert’s study was based on flight diversions for a specific period,both domestic and international to,due medical emergencies.
In his insightful presentation,Dr. Lambert aims to determine the etiology / incidence of the in-flight medical emergencies leading to flight diversions;to audit the appropriateness of the decision to divert;and the appropriateness of the First Aid treatment administered by the cabin crew.
The contributions made by the Jet Airways Medical team were lauded by the delegates consisting of eminent members of the medical fraternity of the Indian Armed Forces and domestic commercial airlines.
The ISAM award is but the latest in a long line of awards that Jet Airways has been honored with,over the years,for excellence across several facets of its operations.
In May 2008,Jet Airways was declared the 'Best Cargo Airline of Central Asia’ at the prestigious Cargo Airline of the Year Awards,in London,for the efficiency of the airline's belly cargo services. At the 20th Annual presentation ceremony of the Freddie Awards 2007,in Wyndham Phoenix,USA,in April 2008,Jet Airways' JetPrivilege,India's largest frequent flyer programme,won the coveted ‘Program of the Year’ award for the second consecutive year.In September 2007,Jet Airways was awarded the prestigious Avion Award for “Best Overall In-flight Entertainment (IFE) for Small Airlines” for the second consecutive year,at the 19th Annual Avion Awards 2007 in Toronto, Canada.
Amongst other notable international accolades conferred on the airline recently,Jet Airways was voted one of the top three airlines in the world by the Conde Nast Traveller readers’ poll in New York,in October 2008;honoured with the ‘Best Domestic Airline’ award for the fifth consecutive year and the sixth time in the last seven years at the prestigious TTG Travel Awards 2008 in Bangkok, also in October 2008;voted one of the top 10 Airlines in the world at the Best in Travel Poll 2008,organised by Hong Kong based SmartTravelAsia.com in September 2008;as well as the best airline in Central/South Asia & India in an annual Global Traveler magazine survey at an award ceremony in New York in January 2008.The airline was also recognised for the excellence and quality of its service and in-flight experience in the ‘Airline of the Year Category’ of the “Which?” Best Airline consumer survey held in London in June 2008,where Jet Airways emerged as the runner-up.
Jet Airways’ Dr.Lambert D’Cunha,Asst.Manager Medical Services (Mumbai),was accorded with the Best Paper award for a paper presented by him on “MEDICAL DIVERSIONS ON COMMERCIAL AIRCRAFT –THE JET AIRWAYS EXPERIENCE”.Dr.Lambert’s study was based on flight diversions for a specific period,both domestic and international to,due medical emergencies.
In his insightful presentation,Dr. Lambert aims to determine the etiology / incidence of the in-flight medical emergencies leading to flight diversions;to audit the appropriateness of the decision to divert;and the appropriateness of the First Aid treatment administered by the cabin crew.
The contributions made by the Jet Airways Medical team were lauded by the delegates consisting of eminent members of the medical fraternity of the Indian Armed Forces and domestic commercial airlines.
The ISAM award is but the latest in a long line of awards that Jet Airways has been honored with,over the years,for excellence across several facets of its operations.
In May 2008,Jet Airways was declared the 'Best Cargo Airline of Central Asia’ at the prestigious Cargo Airline of the Year Awards,in London,for the efficiency of the airline's belly cargo services. At the 20th Annual presentation ceremony of the Freddie Awards 2007,in Wyndham Phoenix,USA,in April 2008,Jet Airways' JetPrivilege,India's largest frequent flyer programme,won the coveted ‘Program of the Year’ award for the second consecutive year.In September 2007,Jet Airways was awarded the prestigious Avion Award for “Best Overall In-flight Entertainment (IFE) for Small Airlines” for the second consecutive year,at the 19th Annual Avion Awards 2007 in Toronto, Canada.
Amongst other notable international accolades conferred on the airline recently,Jet Airways was voted one of the top three airlines in the world by the Conde Nast Traveller readers’ poll in New York,in October 2008;honoured with the ‘Best Domestic Airline’ award for the fifth consecutive year and the sixth time in the last seven years at the prestigious TTG Travel Awards 2008 in Bangkok, also in October 2008;voted one of the top 10 Airlines in the world at the Best in Travel Poll 2008,organised by Hong Kong based SmartTravelAsia.com in September 2008;as well as the best airline in Central/South Asia & India in an annual Global Traveler magazine survey at an award ceremony in New York in January 2008.The airline was also recognised for the excellence and quality of its service and in-flight experience in the ‘Airline of the Year Category’ of the “Which?” Best Airline consumer survey held in London in June 2008,where Jet Airways emerged as the runner-up.
Tuesday, December 9, 2008
Jet Airways Reduces Fuel Surcharge On All Domestic Routes By INR 400,Effective December 06,2008
December 05, 2008: Effective December 6, 2008, Jet Airways, India’s premier international airline has announced a reduction in applicable passenger fuel surcharges on all domestic routes, in response to the recent reduction in domestic fuel prices.
For routes under 750 kms, Jet Airways has reduced the applicable fuel surcharge by INR 400, to INR 1950. Fuel surcharge on these routes previously stood at INR 2350.
For routes over 750 kms, Jet Airways has also reduced the applicable fuel surcharge by INR 400, to INR 2700. Fuel surcharge on these routes previously stood at INR 3100.
For routes under 750 kms, Jet Airways has reduced the applicable fuel surcharge by INR 400, to INR 1950. Fuel surcharge on these routes previously stood at INR 2350.
For routes over 750 kms, Jet Airways has also reduced the applicable fuel surcharge by INR 400, to INR 2700. Fuel surcharge on these routes previously stood at INR 3100.
Monday, December 8, 2008
Jet Airways Accorded 2008 Best Of Jersey City Award By The United States Local Business Association (USLBA)
December 05, 2008:Jet Airways has been accorded the 2008 Best of Jersey City Award in the Airline Companies category, by the Washington based, U.S. Local Business Association (USLBA).
In a communication dated December 02, 2008, the USLBA "Best of Local Business" Award Programme will handover a specially designed 2008 Best of Jersey City Award plaque to Jet Airways in recognition of its efforts in achieving exceptional marketing success in the local community and business category.
Each year, the USLBA identifies companies that have made a mark by offering top quality service to their customers and community. Jet Airways is known for its hallmark services not only in India, but also in the international markets that the airline services. Recognition in the local community in the United States for a premier Indian brand, is indeed a matter of great pride.
Amongst other notable international accolades conferred on the airline recently,Jet Airways was voted one of the top three airlines in the world by the Conde Nast Traveller readers’ poll in New York, in October 2008; honoured with the ‘Best Domestic Airline’ award for the fifth consecutive year and the sixth time in the last seven years at the prestigious TTG Travel Awards 2008 in Bangkok, also in October 2008; voted one of the top 10 Airlines in the world at the Best in Travel Poll 2008, organised by Hong Kong based SmartTravelAsia.com in September 2008; as well as the best airline in Central/South Asia & India in an annual Global Traveler magazine survey at an award ceremony in New York in January 2008; and was recognised for excellence and quality of its service and in-flight experience in the ‘Airline of the Year Category’ of the “Which?” Best Airline consumer survey held in London in June 2008, where Jet Airways emerged as the runner-up; while JetPrivilege, Jet Airways' frequent-flyer programme, won the coveted 'Programme of the Year' award for the second consecutive year at the 20th Annual presentation ceremony of the Freddie Awards 2007, held in Wyndham Phoenix, USA on April 24, 2008.
In a communication dated December 02, 2008, the USLBA "Best of Local Business" Award Programme will handover a specially designed 2008 Best of Jersey City Award plaque to Jet Airways in recognition of its efforts in achieving exceptional marketing success in the local community and business category.
Each year, the USLBA identifies companies that have made a mark by offering top quality service to their customers and community. Jet Airways is known for its hallmark services not only in India, but also in the international markets that the airline services. Recognition in the local community in the United States for a premier Indian brand, is indeed a matter of great pride.
Amongst other notable international accolades conferred on the airline recently,Jet Airways was voted one of the top three airlines in the world by the Conde Nast Traveller readers’ poll in New York, in October 2008; honoured with the ‘Best Domestic Airline’ award for the fifth consecutive year and the sixth time in the last seven years at the prestigious TTG Travel Awards 2008 in Bangkok, also in October 2008; voted one of the top 10 Airlines in the world at the Best in Travel Poll 2008, organised by Hong Kong based SmartTravelAsia.com in September 2008; as well as the best airline in Central/South Asia & India in an annual Global Traveler magazine survey at an award ceremony in New York in January 2008; and was recognised for excellence and quality of its service and in-flight experience in the ‘Airline of the Year Category’ of the “Which?” Best Airline consumer survey held in London in June 2008, where Jet Airways emerged as the runner-up; while JetPrivilege, Jet Airways' frequent-flyer programme, won the coveted 'Programme of the Year' award for the second consecutive year at the 20th Annual presentation ceremony of the Freddie Awards 2007, held in Wyndham Phoenix, USA on April 24, 2008.
Thursday, December 4, 2008
Jet Airways Route Restructuring & Cost Saving Programme Amid Economic Slowdown & Global Financial Crisis
December 02, 2008: In a bid to overcome the challenges faced, by all businesses and all airlines in particular, due to the current economic slowdown worldwide, Jet Airways has adjusted its route network and adopted several internal measures to trim costs across the organization.
While the Airline will continue its focus on building a world class airline through its product, services and its people, Jet Airways has reviewed and implemented a string of measures to reduce costs.
These measures include route rationalization, reducing frequency and capacity in line with demand, pruning down long haul expansion plans, renegotiating contracts and payment schedules with its vendors, pushing back new aircraft deliveries, leasing out surplus aircraft, letting go of excess foreign pilots in accordance with the terms of their contract, trimming executive ranks by reducing expatriate executives in India and overseas, reviewing and rationalizing perquisites and allowances across the Company, enforcing a general freeze in recruitment, eliminating overtime, identifying and eliminating wasteful activities and expenses, eliminating spends on expensive hotels, etc.
Over and above these measures, there is necessity to reduce costs even further. All employees earning a gross salary of over Rs. 75,000/- per month have been requested for a graduated wage cut over the next 12 months. For Pilots, this will be in the form of a combination of wage cut and allowance rationalization, which will bring the contribution of Pilots in line with the other employees in the Company. The top management team has taken a voluntary cut of 25 percent, effective Dec 08.
Jet Airways and its employees are united in their efforts and desire to work together to overcome the current difficulties faced by the airline and realize that these tough measures induced by the current economic environment are necessary to emerge as an even stronger, more competitive airline and to enable all its people to thrive in the longer term.
While the Airline will continue its focus on building a world class airline through its product, services and its people, Jet Airways has reviewed and implemented a string of measures to reduce costs.
These measures include route rationalization, reducing frequency and capacity in line with demand, pruning down long haul expansion plans, renegotiating contracts and payment schedules with its vendors, pushing back new aircraft deliveries, leasing out surplus aircraft, letting go of excess foreign pilots in accordance with the terms of their contract, trimming executive ranks by reducing expatriate executives in India and overseas, reviewing and rationalizing perquisites and allowances across the Company, enforcing a general freeze in recruitment, eliminating overtime, identifying and eliminating wasteful activities and expenses, eliminating spends on expensive hotels, etc.
Over and above these measures, there is necessity to reduce costs even further. All employees earning a gross salary of over Rs. 75,000/- per month have been requested for a graduated wage cut over the next 12 months. For Pilots, this will be in the form of a combination of wage cut and allowance rationalization, which will bring the contribution of Pilots in line with the other employees in the Company. The top management team has taken a voluntary cut of 25 percent, effective Dec 08.
Jet Airways and its employees are united in their efforts and desire to work together to overcome the current difficulties faced by the airline and realize that these tough measures induced by the current economic environment are necessary to emerge as an even stronger, more competitive airline and to enable all its people to thrive in the longer term.
Jet Airways Special Premiere ‘Companion Free’ Offer On Its Service To Singapore, Malaysia & Thailand
December 02, 2008: Jet Airways, India’s premier international airline, has announced the introduction of a special ‘Companion free’ offer for the airline’s Premiere passengers travelling to Singapore, Malaysia (Kuala Lumpur) and Thailand (Bangkok), to cater to the holiday traffic on these routes.
With the introduction of the offer, Jet Airways’ Première passengers may travel with a companion for the cost of a single return ticket on the sectors tabled below.**
Jet Airways operates daily services on the applicable routes, on-board its state-of-the-art Boeing 737-800 aircraft.
The offer is valid for sale with immediate effect, upto December 15, 2008. Travel, which may be commenced with immediate effect, must be completed by December 31, 2008.
While both passengers must complete the outbound journey from India together, the inbound journey may be on different dates.
According to Mr. Wolfgang Prock-Schauer, CEO, Jet Airways, “Jet Airways’ superb service and in-flight product have made it the preferred carrier for passengers on the India-ASEAN sector. With the introduction of the airline’s Première ‘Companion free’ offer, we expect Jet Airways to emerge as among the leading carriers in the sector in terms of front-cabin loads.”
*Passengers travelling to Bangkok are requested to check the status/availability of their respective flights by calling Jet Airways’ call centre on 3989 3333,the airline’s toll-free number on 1800 22-55-22 or logging on to jetairways.com.
** All applicable taxes and surcharges must be paid.
With the introduction of the offer, Jet Airways’ Première passengers may travel with a companion for the cost of a single return ticket on the sectors tabled below.**
Jet Airways operates daily services on the applicable routes, on-board its state-of-the-art Boeing 737-800 aircraft.
The offer is valid for sale with immediate effect, upto December 15, 2008. Travel, which may be commenced with immediate effect, must be completed by December 31, 2008.
While both passengers must complete the outbound journey from India together, the inbound journey may be on different dates.
According to Mr. Wolfgang Prock-Schauer, CEO, Jet Airways, “Jet Airways’ superb service and in-flight product have made it the preferred carrier for passengers on the India-ASEAN sector. With the introduction of the airline’s Première ‘Companion free’ offer, we expect Jet Airways to emerge as among the leading carriers in the sector in terms of front-cabin loads.”
*Passengers travelling to Bangkok are requested to check the status/availability of their respective flights by calling Jet Airways’ call centre on 3989 3333,the airline’s toll-free number on 1800 22-55-22 or logging on to jetairways.com.
** All applicable taxes and surcharges must be paid.
Jet Airways Operates Relief Flights Into And Out Of Thailand
Dec 02,2008:Jet Airways has mounted relief operations for transporting stranded passengers at Bangkok,due to the political unrest in Thailand and consequent closure of Bangkok's Suvarnabhumi Airport.Since Wednesday, 26 November, 2008, Jet Airways is operating relief flights into and out of Utaphao, a naval base airport in Thailand, from its gateway points Mumbai & Kolkata.
Having deployed Boeing 737-800 aircraft for these operations, Jet Airways has uplifted close to 1000 passengers until date, and is currently reviewing the situation in order to plan subsequent flights, in the days to come.
For the convenience of its customers, Jet Airways' has also set up a coordination cell, for managing the bookings and handling of its stranded travellers. Customers wanting to travel out of Thailand may call the Jet Airways Bangkok city office to register themselves on telephone number +662 696 8980 (local dial 02 696 8980).
Jet Airways will advise all registered customers details of reporting time and place for its complimentary bus service to Utaphao airport, a 2 hour journey from Bangkok. Priority in confirming bookings will be given based on the customer's original flight date.
Based on the current flight schedules ex-Utaphao the bus timings are 2 pm for the Mumbai bound and 5 pm for the Kolkata bound customers respectively.
Jet Airways customers have the option of visiting the airline website www.jetairways.com, for updated information.
In addition, Jet Airways has announced the waiver of cancellation/reissue charges on all confirmed tickets issued for travel into and out of Bangkok on Jet Airways flights up to the travel date of 05 December, 2008 and will allow involuntary rerouting without any penalties/additional charges for customers affected by its cancelled flights.
Jet Airways will further assist stranded customers in Bangkok who are able to travel out of airports such as Kuala Lumpur, Singapore or Hong Kong, by accepting their Bangkok -India flight coupons for use on those flights. However, any transfer costs from Bangkok to those airports will be at their own cost.
Having deployed Boeing 737-800 aircraft for these operations, Jet Airways has uplifted close to 1000 passengers until date, and is currently reviewing the situation in order to plan subsequent flights, in the days to come.
For the convenience of its customers, Jet Airways' has also set up a coordination cell, for managing the bookings and handling of its stranded travellers. Customers wanting to travel out of Thailand may call the Jet Airways Bangkok city office to register themselves on telephone number +662 696 8980 (local dial 02 696 8980).
Jet Airways will advise all registered customers details of reporting time and place for its complimentary bus service to Utaphao airport, a 2 hour journey from Bangkok. Priority in confirming bookings will be given based on the customer's original flight date.
Based on the current flight schedules ex-Utaphao the bus timings are 2 pm for the Mumbai bound and 5 pm for the Kolkata bound customers respectively.
Jet Airways customers have the option of visiting the airline website www.jetairways.com, for updated information.
In addition, Jet Airways has announced the waiver of cancellation/reissue charges on all confirmed tickets issued for travel into and out of Bangkok on Jet Airways flights up to the travel date of 05 December, 2008 and will allow involuntary rerouting without any penalties/additional charges for customers affected by its cancelled flights.
Jet Airways will further assist stranded customers in Bangkok who are able to travel out of airports such as Kuala Lumpur, Singapore or Hong Kong, by accepting their Bangkok -India flight coupons for use on those flights. However, any transfer costs from Bangkok to those airports will be at their own cost.
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